Privacy and Data Practices in Texas

Last updated: October 2026

Texas Pest Solutions may collect information you provide when you call, email, or submit a form. This can include your name, phone number, email address, service address, and details about the pest concern or work you are requesting.

We may also receive appointment preferences, access instructions, and communications about a scheduled visit. If you make a payment, payment details are handled through payment processing tools; we do not need to collect more than is necessary to arrange and document service.

Our website may record basic technical information, such as browser type, pages viewed, and general interaction with the site. This information can help us understand whether the website is working and which pages people use.

Please avoid including sensitive personal details in website forms or ordinary email. We collect information for service and website purposes, not to build advertising profiles.

Texas Pest Solutions may use third-party tools for scheduling appointments, processing payments, and measuring basic website activity. These providers receive information only as needed to perform their role, such as appointment details for a booking or transaction information to process a payment. Their handling of information is governed by their own privacy policies and practices, which may differ from ours.

We do not name or guarantee any particular provider here because the tools we use may change. When you interact with a third-party service, that provider may collect information directly from you under its terms.

Review the provider’s privacy information before submitting details through its service. Our use of an outside tool does not mean that we control its systems or policies.

If you have questions about information you gave directly to a scheduling or payment provider, you may need to contact that provider as well as Texas Pest Solutions.

We keep personal information for as long as it is reasonably needed for the purpose it was collected. Service records may be retained to document work, respond to questions, support applicable warranty matters, and meet recordkeeping or compliance needs.

The time required can depend on the type of record and relevant obligations. We keep website form submissions while we are responding to the request or resolving the matter, then retain them only as needed for ordinary business records or legal requirements.

You may ask us to delete information that is no longer needed. We will review the request and remove or limit the information where appropriate.

Some records may need to remain on file for a legitimate business or legal reason, even after a deletion request. Information held by a third-party scheduling, payment, or analytics provider may be subject to that provider’s retention practices. Contact us using the details below to ask about a particular record.